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Hello to you all!
Here is some further information for your attention as there is a few changes in and around the salon.
Social distancing will be in place throughout the salon (apart from your stylist) please stay at least 1m+ from all other clients.
We will have clean down time between each appointment. This is a must for us to keep our workplace safe and to avoid cross contamination. This time will allow us to wash and sterilise our equipment and work stations ready for our next client. We will be using soapy water, followed by disinfectant on our work surfaces. Finally, Barbicide, Clippercide on our equipment and hand sanitiser on ourselves.
On entry please hang your coat on the stand on the landing and leave any bags in this area too. Please use the hand sanitiser provided, wear a mask, scan into the NHS app using the QR code on the door and then wait for a member of the team to greet you. You will be one on one where possible with your stylist from start to finish.
We will be accepting cash and card payments as usual.
For child trims, We ask, if your child cannot attend alone, that we have a 1:1 ratio (one adult: one child) and the adult must wear a mask and be fully responsible for helping the child be socially distant from other clients whilst in the salon. Please call to book these services as they are not available for online booking, so we can make sure we are not overcrowding the salon.
Drinks, hot + cold, will be available to you in disposable cups, no biscuits are aloud at the moment (sorry, we know you love those)
Sorry, magazines will not be available at this current stage. This is simply to reduce cross contamination but you are more then welcome to bring your own entertainment.
We are going to be working to a structured schedule and because of this we cannot afford any disruptions. Please arrive in time to your appointment, we cannot risk overcrowding the salon due to an overlap. If you are more than 5 minutes late we’re afraid we will have the right to refuse your slot or offer you a limited service. We know 5 minutes doesn’t seem long but that 5 minutes cuts into our sterilizing time between appointments meaning we can run late, then be late for our next client, causing a knock on effect for the day. This can add unnecessary pressure onto our day when it is already such a strange situation. Equally overcrowding can be caused by arriving too early, sorry we normally love to let you sit and read a magazine with a coffee.
If you feel unwell, have recently travelled abroad, have any symptoms of Covid-19, or live with somebody who is unwell then we urge you to reschedule your appointment. If you are showing signs of being unwell within the salon we will have every right to refuse your entry or ask you to leave. If you have to rearrange we understand and will do our best to reschedule your appointment. Please give us a minimum of 24 hours notice to insure you don’t receive any charges.
Bookings will only be taken at the end or during your appointment if you are in the salon or via phone by calling us on 01482 886236. Our online booking is switched on but don’t be alarmed if we call you to alter the time. This is so that we can manage our bookings manually to ensure spacing/ timings are correct. Walk-in appointments are also available where possible.
See you soon,
Jade & The Flourish Team x